AI can help increase productivity and efficiency in public administration, in administrative office tasks, and even in highly specialized development areas, thereby reducing the workload on employees. AIR – Artificial Intelligence Regensburg is therefore launching the “AI in Office & Administration” working group in collaboration with the DINO project, which aims to promote the exchange of knowledge on these topics and provide opportunities for networking.
The virtual kick-off took place on February 27, 2024. The working group began with a best-practice example from the public administration sector in Linz:
AI and digitalization are viewed here as opportunities, which is why a digital transformation strategy—including an AI roadmap—was developed. One focus is on pilot projects and concrete use cases. One example is the use of ChatGPT: Employees are actively involved and encouraged to experiment. A guide addresses key challenges such as data protection, copyright, and ethical issues. werden aktiv einbezogen und ermutigt zu experimentieren. Ein Leitfaden nimmt sich dabei zentralen Herausforderungen, wie Datenschutz, Urheberrecht und ethischen Fragestellungen, an.
Karin Schlager’s engaging presentation sparked great interest among the participants. Questions ranged from handling data protection and regulations to technical aspects and employee engagement.
Afterward, the participants presented their ideas for the working group as well as their areas of interest and expertise. Among other things, the desire for concrete use cases became clear.
We are therefore already looking forward to the next working group event on April 15, 2024: “Colleague ChatGPT – How Generative AI Makes the Back Office More Efficient”
NOTE
The event is being held in cooperation with the Digital Innovation Ostbayern (DInO) project, which is one of three European Digital Innovation Hubs (EDIH) in Bavaria. The project focuses on digital transformation in SMEs and public administrations. As part of DInO, the Upper Palatinate Digital Startup Initiative provides support through the “Cooperation Accelerator” and “Academy of Digital Mindset and Startup Skills” services.